Shipping policy

We currently ship Australia-wide only.

 

Processing time

Every kit is handmade to order in small batches, so please allow 2-3 business days for us to prepare your order before it's dispatched. We'll send a confirmation email once it's on its way.

 

Delivery time

Once dispatched, standard shipping typically takes 3-5 business days within Sydney/NSW and 4-7 business days to the rest of Australia.

 

Shipping rates

Flat rate shipping is $9.95 per order to metro postcodes Australia-wide. Orders over $75 qualify for free shipping automatically at checkout.

 

Order tracking

Once your order is dispatched, you'll receive an email with a tracking number and link so you can follow its journey.

 

Events and birthdays

Ordering for a birthday or an event? Please order at least 10 days ahead to be safe.

 

Questions

If you have any questions about your delivery, please contact us at hello@muddlestudios.com.au.